Need to cancel your order?
If you've placed an order and changed your mind, we may be able to help if you contact us 30 minutes after placing your order. This allows us time to ensure your order is not packed and sent out.
When you get in contact, please include your order number. Please also keep in mind that our dispatch deadline is 6 pm (Monday - Friday).
Please note: If you placed your order over the weekend or after 6 pm during the week, then the chances are it'll already be packed and ready to go by the time we get back to you and we may not be able to cancel it in time.
Send your inquiry to orders@cakecraftcompany.com and provide us with your order reference number.
Please note: Our offices are closed on weekends. We will reply to your inquiry on the next working day.
