Set Include 10 icing sheets and Edible Ink cartridge
A3 Edible Imaging Printer - available with or without 12-month warranty
This modified A3 Canon printer will print onto:
• Icing sheets
• Wafer paper
• Chocolate transfer sheets
The printer produces fast, photo lab quality printing. Its sleek design will be unobtrusive in your cake studio, office or wherever you choose to print your edible images. It supports mobile printing and Apple AirPrint.
• Modified A3 Canon Printer
• Power cord
• 1 set of 5 XL refillable cartridges with edible inks conform to all EU standards.
The printer has 5 ink cartridges as it has an extra-large black cartridge reserved for only printing black and white, monochrome images. The second black cartridge is used when printing colour images. The extra-large edible ink cartridges are capable of printing up to 80 A3 sheets.
The 5 cartridge system cuts wastage and prints more efficiently as with individual inks you only change the colour that has run out.
Please note: USB cable NOT provided. This starter kit does not contain any edible icing sheets.
Disclaimer: This printer has been modified from the manufacturer, and using edible inks in this may invalidate the warranty offered by the manufacturer. The Cake Decorating Company modifies the print head and substitutes regular printing inks for EU certified food-grade edible inks.
We offer the option to purchase a 12-month warranty from us at the time of printer purchase which includes:
• Technical support and troubleshooting
• Repair or replacement of your printer
(The warranty covers your device if it breaks through no fault of your own. We require that you use the brands of edible inks, wafer paper and icing sheets available from us as these are compatible with the printer).
This product is intended for small scale personal and business use.
We recommend you should regularly maintain your printer. Please refer to General Troubleshooting - Weekly Maintenance below with advice on how to do this.
Nothing happens when I click print
Before printing you need to change where the printers paper source is - by default on an A4 printer, it is set to the cassette tray. To change this go to Printers or Devices and Printers in your control panel. Right-click your printer and select Printing Preferences, to the right of paper source select Rear Tray. Select Apply and then OK to save these settings.
Streaks or lines across an image
Remove the cartridges from the printer and lightly shake, taking care to avoid any spills. Compete the Print Head Clean and Nozzle Check in the maintenance tab in the Printer settings. Please note you may need to perform the Print Head Clean and Nozzle Check a good few times before an improvement is noticed.
Some colours are not printing properly or not at all
Check to see if the offending cartridge is empty or air-locked. To check, simply dab the open end of the cartridge with some paper towel, if the towel is saturated with the colour it should be fine. If there is hardly any colour on the paper towel then turn the cartridge upside down and pierce the hole above the sponge side of the cartridge.
Printing quality is poor
If possible, it is always recommended to print with a high-resolution image. Check your print quality setting - standard or better quality tends to be the better settings. Fast is not recommended (beware that changing the print quality setting will use more ink). It is also recommended to change your printer media settings. Your page type should be Plain Paper and the print quality to High or Photo.
Preventing printer head clogging
It is recommended to print at least once every week to ensure that Edible Ink doesn't dry into the printer head. You can also store your ink cartridges up-right with the orange clips that were originally on your cartridges. Putting some tape over the air hole just above the sponge may give your cartridges extra protection.
Printer head cleaning
It is recommended to clean through the printer's own maintenance settings. You can access these by right-clicking on the printer on your computer (this is usually in control panel under printers or devices and printers) and selecting printing preferences. Select the Maintenance tab; here you will be presented with quite a few essential maintenance options. To clean the printer head you can perform a standard clean (eliminates lines and smudges) or a deep clean (this setting uses quite a bit of ink but can perform a more thorough clean).
Refilling Edible Ink Cartridges
1. Put on some latex gloves as the ink may stain. 2. Fill up your syringe with some of the ink (it doesn't matter how much as you can always place the extra back into the bottle). 3. Take your cartridge and take out the plug situated near the front of the cartridge, keep up-right. Place your thumb over the bottom opening of the cartridge. 4. Fill through the exposed hole about 3 1/4 full. Replace the plug, remove your thumb and allow the ink to pass through into the sponge (the ink level may drop at this point). 5. Allow the cartridge to stand on some tissue paper whilst the ink settles down.
To move onto another colour, rinse the syringe with water a few times and repeat the steps. It is recommended that ink cartridges are not refilled more than 3 times as you may experience poor quality printing.
We have a number of delivery options for you to choose from, depending on your budget and preference. We select our courier partners carefully to ensure they offer the highest level of service and value for money for you.
Please take note of the following:
Changed your mind? We offer a 100% Money Back Guarantee on our returns except for edible products. This, however, is only available for UK mainland customers. This also excludes additional delivery charges that were made to send to you initially. You can contact us within 7 days upon the arrival date of your order. Please note the following:
Item/s must be new, unopened in their original packaging, and in a saleable condition. It must also include your invoice order number. Your request will then be processed within 14 working days. Upon return of the item/s, The Cake Craft Company will investigate and you will be contacted within 14 days of receipt. If you contact us outside the 7 day period upon receiving your order, there is nothing we can do to proceed with your request.
Please note: edible product types are strictly non-refundable due to food safety regulations.
Please note: ribbon cutting service (after being cut are no longer refundable)
Please note: edible prints are not refundable
Please note: Edible printers will lose their warranty if you use edible icing sheets with the printer
Send your inquiry to firstname.lastname@example.org.
Credit Card Security
When you shop with The Cake Craft Company we use WorldPay (WorldPay is a payment service provider that offers fast and secure payment processing for online businesses of all sizes.) to take your payments and you can be assured that your card details are securely encrypted (128bit) during transport over the Internet so no one can read your card information. The card details are only transported to a Bank to authorise your purchase.
WorldPay guarantees that we will never:
• Pass on your financial details
• Pass on any personal information gathered when you place an order
• Sell or rent your details
• You will never receive junk mail.
• Leave invasive technologies such as cookies on your machine
• Exploit your details in any way.
We have several ways to take payment. We take payments online through a secure payment system which is described below or if you still do not feel safe making payments online we also have the option for us to call you back during office hours to take payment through our pay by phone option. Both of these options are displayed at the end of the checkout process. We offer various ways for you to pay for your order, including Paypal, Visa, Visa Electron, Mastercard, Maestro, Visa Debit, American Express (AMEX), Diners Club Internationals and JCB.