Missing an Item from Your Order?

If something is missing from your order, don't worry! Please contact our Customer Experience Team with the following details:

Your order number

A copy of the packing slip

We’ll resolve the issue as quickly as possible. Send your inquiry to orders@cakecraftcompany.com.

Note: As per our Terms and Conditions, refunds will be issued as e-credits, which can be used on your next order.