Replacement Policy

 

Incorrect, Damaged, Faulty and Missing items will be replaced immediately once it has been returned to us using the prepaid label issued by Cake Craft Company. The replacement will be sent to you at no additional cost using the same method that was selected when your order was submitted. If replacements are required urgently, we suggest you place another order whilst we investigate. You have the option to purchase the replacement on a next day service where we will refund the next day charges as well if it is urgent whilst you plan to return the product in your own time within 14 days.