NOTE: Refer to this link to understand more about possible delays during these times: https://www.cakecraftcompany.com/delivery-returns-i5
ROYAL MAIL 24 from £3.95 to £5.95
ROYAL MAIL 48 Spend £0 - £45 Free
PREMIUM NEXT DAY (1 Day) Courier Partner: DPD £7.95 New cut-off is 2 pm. No collection and deliveries on Bank Holidays.
Click and Collect - London Free Over £30
Click and Collect - Birmingham Free Over £15
Note for the UK Orders (Except for DPD Next Day): Although 99% are delivered within the given time frame, we strongly suggest allowing 5 days for your order to be delivered. Royal Mail 24 is a first-class service that AIMS delivers in 3-5 days and Royal Mail 48 is a second class service in that they AIM to deliver 7-10 days. If your order is urgent, please select DPD for Next Day service.
If you contact us without allowing 5 days, there's nothing our team will be able to do by way of help.
Please allow 5 days for your order to be delivered. If you contact us without allowing 5 days, there's nothing our team will be able to do by way of help.
If it's been 5 days since your order was dispatched and it still hasn't arrived, please refer to the points below:
BREXIT INFORMATION - In line with the new Brexit regulation on January 2021, tax and duty fees will be collected. Payment instructions will be emailed to you by customs. Additional fees will be charged for the return or cancellation of the order in case the tax/duty is unpaid. If the order is not required anymore or if the duty fee is unpaid, a 15% restocking fee will apply. Note that the postage is non-refundable.
For further inquiries, please email orders@cakecraftcompany.com